| Author: | 铃木敏文, Suzuki, Toshifumi, |
| Other Athors: | 胜见明,;孙逢明, author.;translator. Katsumi, Akira,1952-author.;Sun, Fengming,translator. |
| ISBN: | 9787523603130 |
| Publication: | 北京市 :中国科学技术出版社,2024 Beijing Shi : Zhongguo ke xue ji shu chu ban she, 2024
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| Edition: | 第1版. Di 1 ban. |
| Format: | viii, iii, 263 pages :illustrations 22 cm. |
| Series: | 中科书院 =;CSP books Zhong ke shu yuan =CSP books |
| Language: | In simplified Chinese script. |
| Subjects/Genres: | Customer services--Management. Customer relations--Management. Convenience stores--Japan--Management. Success in business. |